Industry-specific ADA requirements
- Pet adoption search and profiles must be accessible
- Appointment booking (grooming, vet) must be keyboard operable
- Pet supply e-commerce must meet accessibility standards
- Pet profile and health record portals must support screen readers
- Boarding and daycare scheduling requires accessible forms
Common accessibility issues
- Pet photo galleries without alt text
- Appointment calendars not keyboard accessible
- Product filters lacking proper labels
- Pet profile forms missing field labels
- Low contrast on pricing and availability
- Adoption application forms poorly structured
- Interactive maps for locations inaccessible
Lawsuit risk
Current lawsuit exposure for this industry is considered medium. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.
Compliance checklist
- Add alt text to all pet photos and profiles
- Ensure booking calendars work with keyboard
- Label product search and filter controls
- Provide proper labels on all forms
- Verify contrast on pricing and buttons
- Structure adoption applications with clear labels
- Offer text alternatives to location maps
- Test checkout flows with screen readers
Related resources
Scan your Pet Services site