Key findings
These are the most common accessibility issues we see on Uber's site type.
- Keyboard issues in date pickers
- Labels or Instructions missing
- Focus Order in multi-step flows
- Contrast (Minimum)
Why Accessibility Matters for Uber
Transportation access is a civil rights issue. Users with disabilities rely on Uber for independent mobility. Accessible booking, real-time updates, and driver communication features are critical for blind users and those with motor impairments.
What this means
A score in the D range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
Check your own site