Key findings
These are the most common accessibility issues we see on IRS.gov's site type.
- Non-text Content (PDF forms)
- Labels or Instructions (application forms)
- Language of Page not set
- Bypass Blocks missing
- Keyboard support gaps in service portals
Why Accessibility Matters for IRS.gov
Government websites have a legal obligation under Section 508 to be accessible. Tax filing is mandatory — inaccessible IRS forms and tools directly prevent people with disabilities from fulfilling their civic obligations.
What this means
A score in the C range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
Check your own site