Key findings
These are the most common accessibility issues we see on Planet Fitness's site type.
- Non-text Content (workout images/videos)
- Labels or Instructions (scheduling forms)
- Contrast (Minimum) on progress displays
- Keyboard support gaps in class booking
- Status Messages not announced
Why Accessibility Matters for Planet Fitness
A brand built on inclusivity must extend that to digital accessibility. Members with disabilities need accessible class scheduling, membership management, location finders, and workout tracking through the website and app.
What this means
A score in the D range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
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