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Accessibility scanner

ComparisonUpdated May 2026

accessiBe vs UserWay vs AudioEye 2026: The Honest Three-Way Comparison

One has a $1M FTC fine. One faces shareholder lawsuits. All three have customers who got sued anyway. Here's the complete comparison — and what actually works better.

By RatedWithAI TeamMay 30, 202618 min read

TL;DR — Quick Verdict

accessiBe⚠️ Avoid

$1M FTC fine for deceptive claims. Consent order restricts marketing. FTC found claims were false — so were the customer lawsuits it promised to prevent.

AudioEye⚠️ Caution

Higher-touch than pure overlays but faces shareholder litigation over inflated efficacy claims. Hybrid model is better than pure widget, but expensive.

UserWay✅ Best of Three

No FTC action, higher G2 rating (4.3/5), free tier available, attorney legal support included. Still an overlay — doesn't fix source code — but the least problematic option.

Our recommendation: Skip all three overlays. Use a code-level scanner like RatedWithAI ($29/mo) to find and fix real WCAG violations — the only approach that holds up in court.

What Each Overlay Actually Does

Before comparing them, it helps to understand what all three products actually are: JavaScript overlay widgets that layer accessibility features on top of your existing website without changing your underlying HTML, CSS, or ARIA structure.

When a visitor arrives at your site, the overlay script loads and injects a small icon (usually a person in a circle). Clicking that icon opens a menu with options like "increase text size," "high contrast mode," "dyslexia-friendly font," and screen reader adjustments. The overlay intercepts user interactions and tries to compensate for accessibility gaps in your source code — in real time, client-side.

⚠️ The fundamental limitation all three share

Because overlays run in the browser rather than fixing your actual code, screen reader users — the people most protected by the ADA — can bypass the overlay entirely. JAWS, NVDA, and VoiceOver users navigate the DOM directly and don't interact with the overlay widget at all. This is why courts have consistently rejected overlay installations as evidence of ADA compliance.

accessiBe

  • Founded: 2018, Tel Aviv
  • Model: AI overlay widget
  • Scale: ~200,000+
  • Reviews: G2: 4.0/5 (280+ reviews)
  • Status: FTC consent order (Apr 2025)

AudioEye

  • Founded: 2005, Tucson AZ (AEYE on Nasdaq)
  • Model: Hybrid: overlay + human auditing
  • Scale: ~120,000+
  • Reviews: G2: 4.1/5 (150+ reviews)
  • Status: Shareholder litigation ongoing

UserWay

  • Founded: 2016, Newark NJ
  • Model: AI overlay widget + scanner
  • Scale: ~1,000,000+ sites
  • Reviews: G2: 4.3/5 (600+ reviews)
  • Status: No major regulatory action

Pricing Comparison 2026

All three charge annual or monthly subscriptions that scale with your site's traffic volume. The entry-level prices look similar, but the billing metrics differ significantly.

TieraccessiBeAudioEyeUserWay
Free plan❌ None❌ None✅ Basic widget
Entry paid$490/yr ($41/mo) — 5K visits/mo$49/mo — self-serve$49/mo — 100K pageviews/mo
Mid-tier$1,490/yr ($124/mo) — 30K visits/mo$149/mo — managed$149/mo — 1M pageviews/mo
Upper tier$3,990/yr ($333/mo) — 100K visits/mo$399/mo — enterprise self-serve$249/mo — Ultimate bundle
EnterpriseCustomCustom ($5K–$50K/yr)Custom
Manual auditAdd-on pricingIncluded on managed plansAdd-on ($4,900+)

⚠️ Watch the billing metrics — they're not equivalent

accessiBe bills per monthly visits (sessions). UserWay bills per monthly page views. A single visitor browsing 5 pages = 1 visit but 5 page views. On a typical site with 4 pages/session, a 25K-visit site uses ~100K page views — putting it right at UserWay's entry tier limit. AudioEye's managed plans include human auditing which the others charge extra for, making its mid-tier more comparable to accessiBe/UserWay + manual audit addon.

For comparison: RatedWithAI starts at $29/month — less than all three overlays' paid entry tiers — and scans your actual source code for real WCAG violations rather than overlaying JavaScript.

Feature Comparison Table

FeatureaccessiBeAudioEyeUserWay
AI overlay widget
Automated WCAG scanning✅ (limited)
Human manual auditing✅ Add-on✅ Included (managed)✅ Add-on ($4,900+)
VPAT / ACR creation✅ Add-on✅ Included (enterprise)✅ Add-on
Attorney legal support✅ Managed plans✅ Included
Legal guarantee / defense❌ (post-FTC restricted)⚠️ Managed plans only✅ Attorney program
Lawsuit remediation help
Free tier
Fixes source-code issues❌ Overlay only⚠️ Partial (human audit)❌ Overlay only
Screen reader optimization⚠️ Documented issues⚠️ Documented issues⚠️ Documented issues
WordPress plugin
Shopify integration
Publicly traded (Nasdaq)❌ Private✅ AEYE❌ Private
FTC regulatory action⛔ $1M fine (2025)❌ None❌ None
Shareholder litigation❌ None filed⚠️ Ongoing (2024–2025)❌ None

AudioEye stands apart from the other two because its managed plans include human accessibility auditors — not just AI. That hybrid approach is meaningfully better than a pure overlay. But at $149–$399+/month for the managed tiers, it's significantly more expensive, and the underlying overlay widget shares the same screen-reader limitations as the others.

Lawsuit Risk: What the Data Actually Shows

The question every business owner actually wants answered: will installing one of these overlays protect me from an ADA website lawsuit?

What the lawsuit data shows

  • ~22% of 2025 ADA web suits targeted overlay users
  • Plaintiff firms use BuiltWith to identify overlay sites
  • Having an overlay signals "aware but didn't fix it"
  • Courts consistently reject overlays as compliance proof
  • BloomsyBox sued with UserWay installed
  • Multiple accessiBe customers received demand letters
  • AudioEye customers have also been sued

Why the overlay approach fails legally

  • ADA suits allege the underlying site is inaccessible
  • Overlay doesn't change HTML, ARIA, or keyboard nav
  • Screen reader users bypass the widget entirely
  • Courts examine source code, not rendered presentation
  • NFB's formal statement: overlays "do not make websites accessible"
  • DOJ guidance (2022): full WCAG 2.1 AA compliance required

The critical insight: ADA lawsuits are filed by real screen reader users (or attorneys acting on their behalf) who tested your site with JAWS or NVDA. Those tools access your raw DOM — they don't see the overlay widget at all. A site with a UserWay overlay still fails screen reader testing on the underlying code. The overlay is window dressing in front of the judge.

The accessiBe FTC Fine Explained

In January 2025, the Federal Trade Commission announced a $1 million fine against accessiBe for deceptive marketing practices. The FTC consent order, approved April 24, 2025, prohibits accessiBe from making certain compliance claims it had been making for years.

What the FTC specifically found

  • Deceptive claim #1: "accessiBe makes websites WCAG 2.1 AA compliant within 48 hours" — the FTC found this was false
  • Deceptive claim #2: The overlay could fix all WCAG issues automatically — the FTC found it cannot
  • Fake reviews: accessiBe paid for testimonials that were presented as independent customer reviews
  • Misleading legal defense claims: Marketing implied customers would be protected from lawsuits — the FTC found this was not substantiated

The consent order means accessiBe must now submit compliance reports to the FTC, cannot repeat the deceptive claims, and faces penalties if it violates the order. For existing accessiBe customers, the implications are significant: any "accessibility compliance" badges or language they placed on their sites using accessiBe's claims may themselves be deceptive.

Bottom line: accessiBe's core value proposition was that it would make you compliant and protect you from lawsuits. The FTC found that proposition was false. UserWay and AudioEye have not faced equivalent FTC action, though the underlying limitations they share with accessiBe are the same.

AudioEye's Shareholder Litigation

AudioEye (Nasdaq: AEYE) faces a different type of legal challenge: securities class action lawsuits from shareholders alleging the company made material misrepresentations about its technology's effectiveness and its revenue trajectory.

What the AudioEye litigation alleges

  • Executives overstated the effectiveness of AudioEye's AI accessibility solutions
  • Revenue and customer growth projections were allegedly misleading
  • The company failed to disclose material risks related to overlay technology limitations
  • Stock price dropped significantly after the disclosures underlying the lawsuits

Unlike the FTC action against accessiBe, AudioEye's shareholder litigation doesn't directly affect customer service or product functionality. AudioEye's managed plans with human auditing remain a more robust offering than pure overlays. However, the litigation reflects broader market skepticism about whether AI overlay claims — from any vendor — can be substantiated.

For businesses evaluating AudioEye: the shareholder litigation is a business-health signal, not a product defect. AudioEye's hybrid model (AI + human auditors) is genuinely more defensible than accessiBe or UserWay's pure overlay approaches. The main drawback is cost — meaningful human auditing is expensive.

UserWay: Why It's the Best of the Three

UserWay leads the three for several concrete reasons — though "best of a flawed category" is a qualified endorsement.

UserWay advantages

  • No FTC action or consent order
  • No shareholder litigation
  • Highest G2 rating of the three (4.3/5, 600+ reviews)
  • Attorney-Led Legal Support Program included on paid plans
  • Free tier for small sites
  • Largest installed base (1M+ sites) = more battle-tested
  • $49/mo entry — comparable to AudioEye self-serve

UserWay disadvantages

  • Pure overlay — doesn't fix source code
  • Documented screen reader compatibility issues
  • Page-view billing reaches limits faster than it appears
  • Clients have still received ADA demand letters
  • Manual auditing is a $4,900+ add-on (vs. AudioEye managed)
  • Cancellation friction reported by some customers

The Attorney-Led Legal Support Program is UserWay's most differentiated feature. If you receive an ADA demand letter with UserWay installed, you have attorney access from day one rather than scrambling to find counsel. This doesn't prevent lawsuits — but it reduces the panic and cost when one arrives. For small businesses with limited legal budgets, this has real value.

Head-to-Head Verdict

Best overall (of the three)

UserWay

No regulatory action, higher reviews, attorney support program, free tier. If you've decided on an overlay, UserWay is the safest choice.

Best for enterprise / high risk

AudioEye (managed)

Human auditing + AI hybrid is more defensible than pure overlays. More expensive but the closest thing to real compliance among the three.

Best pricing for small sites

UserWay (free tier)

Free widget for low-traffic sites. accessiBe and AudioEye have no free option.

Avoid in high-litigation industries

accessiBe

FTC consent order creates unique risk. Healthcare, banking, retail, and hospitality should steer clear.

Best for actual WCAG compliance

None of the three

No overlay provides genuine WCAG 2.1 AA compliance. For that, you need code-level scanning and remediation.

Better Alternatives to All Three

If you're comparing accessiBe, UserWay, and AudioEye, you're asking the wrong question. The right question is: what will actually reduce my lawsuit exposure and bring my site toward WCAG 2.1 AA compliance? Here's what works:

1. RatedWithAI — Best for Small to Mid-Sized Businesses

From $29/month

Recommended

Scans your actual HTML source code using axe-core — the industry-standard engine used by Microsoft, Google, and the US federal government — and gives you a prioritized list of real WCAG violations with fix instructions. No overlay. No JavaScript mask. Actual remediation guidance. At $29/month, it's cheaper than all three overlays' paid entry tiers.

2. Deque axe DevTools — Best for Development Teams

Free browser extension / $79+/mo Pro

The gold standard for developers. The free browser extension catches ~57% of WCAG issues. Pro integrates into CI/CD pipelines so issues are caught before code ships. Far more useful than any overlay for engineering teams with the resources to fix what's found.

3. Professional Manual Audit — Best for High-Stakes Compliance

$2,000–$15,000 depending on site complexity

A certified IAAP accessibility professional manually testing your site with real assistive technology is still the gold standard for WCAG 2.1 AA conformance documentation. For regulated industries, government contracts, or companies facing active litigation, a VPAT from a certified auditor is far more defensible than any overlay vendor's compliance certificate.

4. Siteimprove — Best for Large Enterprise

Custom pricing ($5,000–$30,000/yr)

Full-suite digital presence platform with best-in-class accessibility scanning, content governance, and analytics. The enterprise standard for organizations that need audit trails, remediation tracking, and VPAT documentation at scale.

Stop masking problems. Start fixing them.

Run a free accessibility scan powered by axe-core. See the real WCAG violations in your source code — the ones overlays can't fix and courts care about.

Frequently Asked Questions

Which is better: accessiBe, UserWay, or AudioEye?

UserWay is generally the best of the three in 2026. It has the highest G2 rating (4.3/5), no FTC action or shareholder litigation, a free tier for small sites, and an attorney-led legal support program. AudioEye's managed plans are more robust because they include human auditing — but are significantly more expensive. accessiBe has the most baggage due to the FTC consent order. That said, all three are overlay widgets that don't fix your source code, and all three have customers who received ADA lawsuit demand letters despite having the product installed.

How much does each overlay cost?

accessiBe starts at $490/year ($41/month) for up to 5,000 monthly visits. AudioEye starts at $49/month for self-serve. UserWay starts at $49/month for up to 100,000 monthly page views, with a free tier for small sites. All three charge significantly more as traffic grows, and manual auditing is an expensive add-on for accessiBe and UserWay.

Will any of these overlays prevent an ADA lawsuit?

No. Data from UsableNet, Seyfarth Shaw, and the ADA lawsuit trackers consistently shows that overlay widgets do not prevent ADA website lawsuits. Approximately 22% of ADA web accessibility suits in 2025 targeted sites with overlay widgets installed. Courts have rejected overlays as evidence of ADA compliance. The reason: screen reader users — the plaintiffs in most ADA suits — access your raw HTML directly and don't see the overlay at all.

Is AudioEye better than UserWay?

It depends on what you're buying. AudioEye's managed plans include human accessibility auditors, which makes them genuinely more robust than UserWay's pure overlay approach. If you want the closest thing to real WCAG remediation from an overlay vendor, AudioEye managed is better. But it's significantly more expensive — $149–$399+/month vs. UserWay's $49/month. If you're purely choosing between the overlay widgets, UserWay's is more mature (1M+ sites) and has a better review score.

What did the FTC do to accessiBe?

In January 2025, the FTC fined accessiBe $1 million for deceptive marketing — specifically claiming its AI overlay could make any website WCAG 2.1 AA compliant within 48 hours. The FTC also found accessiBe paid for fake customer reviews. A consent order finalized April 24, 2025 prohibits accessiBe from making these claims and requires ongoing compliance reporting to the FTC.

Is there a cheaper alternative to all three overlays?

Yes. RatedWithAI starts at $29/month — cheaper than all three overlays' paid entry tiers — and scans your actual source code for real WCAG violations using the axe-core engine. Free alternatives include WAVE (WebAIM's browser extension) and Google Lighthouse (built into Chrome DevTools), both of which test your real code and catch the most lawsuit-triggering violations.

Can I use multiple overlays together?

No — installing multiple accessibility overlay widgets simultaneously typically causes JavaScript conflicts and can break your site's functionality. More importantly, using two overlays doesn't double your WCAG coverage; both products share the fundamental limitation that they can't fix what's in your source code. If you're using one overlay and unsatisfied, replace it rather than layering.