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Ecommerce Accessibility: Complete ADA Compliance Guide for Online Stores

If you run an online store, you are the #1 target for ADA website lawsuits. Approximately 70% of all digital accessibility lawsuits are filed against ecommerce businesses — more than banking, healthcare, travel, and food services combined. In 2025 alone, federal ADA Title III lawsuits hit a record 8,667 cases, with ecommerce accounting for the vast majority. This guide covers everything you need to make your online store accessible, avoid litigation, and unlock the $8 trillion global disability market.

·20 min read
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Key Takeaways

  • 170% of ADA digital lawsuits target ecommerce — online retail is the most-sued industry by far
  • 2Courts have confirmed online-only stores must comply with the ADA — no physical location required (2026 rulings)
  • 3WCAG 2.1 Level AA is the standard — your product pages, cart, checkout, and account areas all must meet it
  • 446% of defendants are repeat targets — one settlement doesn't protect you without ongoing monitoring
  • 5Accessibility overlays don't work — the FTC fined accessiBe $1 million for deceptive claims, and overlay users still get sued

1. Why Ecommerce Is the #1 Lawsuit Target

E-commerce sites are uniquely vulnerable to accessibility lawsuits for a simple reason: they have more interactive elements that can go wrong than any other type of website. A typical online store includes product image galleries, zoom features, size selectors, color swatches, filtering systems, sorting dropdowns, add-to-cart buttons, quantity adjusters, mini-cart popups, multi-step checkout forms, payment processing, address autocomplete, and order confirmation flows. Every single one of these elements must work with keyboards, screen readers, and assistive technology.

According to data from UsableNet and Seyfarth Shaw, approximately 70% of all federal ADA digital accessibility lawsuits are filed against ecommerce and retail businesses. In 2025, federal ADA Title III website lawsuits reached 8,667 total cases — a new record — with ecommerce dominating the filings. The reasons are straightforward:

Why Ecommerce Gets Sued More

  • ⚠️High interaction complexity — product configurators, dynamic carts, and multi-step checkouts create more failure points than static websites
  • ⚠️Third-party widgets everywhere — review widgets, live chat, recommendation carousels, and payment iframes from third parties often lack accessibility
  • ⚠️Constant content updates — new products, seasonal promotions, and inventory changes introduce new accessibility issues faster than teams can catch them
  • ⚠️Demonstrable harm — plaintiffs can clearly show they wanted to buy a product but couldn't complete the purchase due to accessibility barriers
  • ⚠️Financial incentive for plaintiffs — ecommerce businesses are perceived as having revenue to settle, making them attractive targets for serial litigants

The scale of the problem is staggering. According to the WebAIM Million 2025 study, 94.8% of the top one million home pages had detectable WCAG conformance failures — averaging 51 errors per page. For ecommerce sites with dozens of templates (product pages, category pages, checkout), this translates to potentially hundreds of accessibility violations across a single store.

3. WCAG Requirements for Ecommerce Sites

The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA is the standard your ecommerce site needs to meet. The guidelines are organized around four principles — commonly remembered as POUR:

👁️ Perceivable

Users must be able to perceive the information being presented. This means providing alt text for product images, captions for product videos, sufficient color contrast for prices and CTAs, and text alternatives for any non-text content.

⌨️ Operable

Users must be able to operate the interface. Every interactive element — product filters, add-to-cart buttons, quantity selectors, checkout forms — must work with keyboard alone. No functionality should require a mouse.

🧠 Understandable

Content must be readable and predictable. Form labels must be clear, error messages must explain what went wrong and how to fix it, and navigation should be consistent across all pages of your store.

🔧 Robust

Content must work with current and future assistive technologies. This means using semantic HTML, proper ARIA attributes, and valid markup so screen readers and voice control tools can interpret your pages correctly.

For a detailed checklist of all 50 WCAG 2.1 AA success criteria, see our ADA Compliance Checklist for 2026. Below, we'll focus specifically on how these principles apply to ecommerce.

4. Accessible Product Pages

Product pages are the heart of any online store — and the most common source of accessibility failures. Here's what you need to get right:

Product Images and Galleries

Every product image needs descriptive alt text that conveys what the image shows. Don't use generic text like "product image" or the file name. A screen reader user should understand the product's color, style, and key visual features from the alt text alone.

<img src="img_2847.jpg" alt="product">

<img src="img_2847.jpg" alt="Women's navy blue merino wool sweater, crew neck, front view">

  • • Image zoom features must be keyboard accessible — users should be able to trigger zoom without a mouse hover
  • • Image carousels must have previous/next controls that work with keyboard and are announced to screen readers
  • • If images convey size, material, or texture information, that must be available in text form too

Product Variants: Colors, Sizes, and Options

Color swatches, size selectors, and product configuration options are among the trickiest elements to make accessible. Common failures include:

  • Color-only indicators — If color swatches are the only way to show variant selection, colorblind users can't distinguish them. Add a text label or pattern alongside each swatch.
  • Unlabeled custom controls — Custom dropdowns and selector widgets that replace native <select> elements often lose keyboard accessibility. Use role="listbox" and aria-selected properly, or stick with native HTML elements.
  • "Out of stock" indicators — If a size or color is unavailable, convey this through text (e.g., "Size L — Out of Stock") rather than just a visual strikethrough or grayed-out appearance.
  • Dynamic price changes — If selecting a variant changes the price, announce the new price to screen readers using aria-live="polite".

Product Videos and Rich Media

Product demo videos, 360-degree views, and AR try-on features all need accessibility consideration:

  • • Videos must have captions (not auto-generated — they're often inaccurate for product names)
  • • 360-degree product views need keyboard controls for rotation
  • • Videos must not autoplay with sound — this is both a WCAG requirement and a usability best practice
  • • AR features should have a text-based alternative that describes the product dimensions and appearance

Reviews and Ratings

Customer reviews and star ratings are essential ecommerce content that is frequently inaccessible:

  • • Star ratings must have a text equivalent (e.g., aria-label="4.5 out of 5 stars, 128 reviews")
  • • "Helpful" and "Report" buttons on reviews need accessible labels
  • • Review filtering (sort by newest, highest rated) must be keyboard accessible
  • • Third-party review widgets (Yotpo, Trustpilot, etc.) must be tested independently — their accessibility varies widely

5. Search, Filters, and Navigation

For screen reader users and keyboard-only users, finding the right product depends entirely on accessible search and filtering. This is where many ecommerce sites fail hardest.

Site Search

  • • Search input must have a visible label or aria-label="Search products"
  • • Search autocomplete suggestions must be navigable with arrow keys and announced to screen readers using aria-live and role="listbox"
  • • "No results found" must be programmatically announced, not just visually displayed
  • • Search results count should be announced (e.g., "47 results for blue sneakers")

Product Filters and Faceted Navigation

Faceted filters (price range, size, color, brand, rating) are one of the most common accessibility failures on ecommerce sites. Key requirements:

  • • Filter categories must be expandable/collapsible with keyboard (use aria-expanded)
  • • Price range sliders must have keyboard-accessible alternatives — provide text input fields alongside the slider
  • • When filters are applied, announce the updated product count to screen readers
  • • "Clear filters" must be keyboard accessible and clearly labeled
  • • Applied filters should be indicated both visually and programmatically

Category Navigation and Mega Menus

  • • Mega menus must be fully operable with keyboard — arrow keys for navigation, Escape to close
  • • Submenu items must have proper role="menu" and role="menuitem" markup
  • • Breadcrumbs provide critical context — use nav landmark with aria-label="Breadcrumb"
  • • Mobile hamburger menus must be keyboard accessible with the menu state announced (aria-expanded)

Pagination and Infinite Scroll

  • • Infinite scroll is problematic for accessibility — screen reader users can't easily navigate past the product grid to reach the footer
  • • If using infinite scroll, provide a "Load More" button as an alternative, and announce when new products are loaded
  • • Traditional pagination links must include current page indication (aria-current="page")
  • • Product count and current position should be visible ("Showing 1-24 of 156 products")

6. Shopping Cart and Checkout

The checkout flow is where real money is lost — both to cart abandonment from accessibility barriers and to lawsuits from plaintiffs who can demonstrate they couldn't complete a purchase. An inaccessible checkout is one of the strongest legal claims a plaintiff can make.

💰 The Revenue Impact of Checkout Accessibility

People with disabilities control an estimated $8 trillion in annual disposable income globally (Return on Disability, 2020). In the US alone, 26% of adults (61 million people) have a disability. If your checkout is inaccessible, you're not just risking a lawsuit — you're turning away approximately 1 in 4 potential customers. The average ecommerce cart abandonment rate is already 70%; accessibility barriers push it even higher for disabled shoppers.

Shopping Cart

  • Cart updates must be announced — when a user adds an item, use aria-live="polite" to announce "Item added to cart. Cart total: 3 items, $87.50"
  • • Quantity selectors must be labeled (e.g., aria-label="Quantity for Navy Blue Sweater")
  • • "Remove item" buttons must identify which item they remove — not just "X" or a trash icon
  • • Mini-cart/slide-out cart must be a proper modal: focus trapped inside, dismissible with Escape, focus returns to trigger when closed
  • • Price breakdown (subtotal, tax, shipping, total) must be readable by screen readers in a logical order

Checkout Forms

Forms are the #2 accessibility failure on the web (48.2% of sites have missing form labels per WebAIM 2025). Checkout forms are especially critical:

  • • Every input field must have a visible <label> element associated via for/id — placeholder text alone is NOT sufficient
  • • Required fields must be indicated with both text ("Required") and aria-required="true" — not just an asterisk
  • • Error messages must be specific, visible, and announced: "Please enter a valid email address" not "Invalid input"
  • • Use aria-describedby to link error messages to their form fields
  • • Address autocomplete should use proper autocomplete attributes (autocomplete="street-address", autocomplete="postal-code", etc.)
  • • Multi-step checkout must indicate current step and total steps (e.g., "Step 2 of 4: Shipping Address")

Payment Processing

  • • Payment iframes (Stripe Elements, PayPal, Square) must be labeled: title="Credit card payment form" on the iframe
  • • Credit card number, expiration, and CVV fields within iframes should support autocomplete
  • • Express checkout buttons (Apple Pay, Google Pay, PayPal) must have accessible labels
  • • Processing states ("Placing your order...") must be announced to screen readers
  • • CAPTCHA on checkout is a significant barrier — use invisible reCAPTCHA v3 or alternative verification methods

Order Confirmation

  • • Confirmation page must be clearly headed and readable
  • • Order number, items, and total must be in accessible text — not only in an image or PDF
  • • Confirmation email must also be accessible (HTML email with alt text, semantic structure, adequate contrast)

7. Forms, Account Pages, and Order Tracking

The customer journey doesn't end at checkout. Account registration, login, order tracking, and returns all need to be accessible.

Registration and Login

  • • Social login buttons (Google, Apple, Facebook) must be properly labeled
  • • Password requirements must be stated upfront, not just after validation fails
  • • "Show password" toggles must announce their state to screen readers
  • • Guest checkout must remain available — don't force account creation
  • • Two-factor authentication flows must be accessible (SMS codes are generally accessible; app-based TOTP may need additional instructions)

Order History and Tracking

  • • Order history tables must use proper <table> markup with <th> headers
  • • Shipping status trackers (the visual timeline showing order progress) must have text alternatives
  • • Reorder/rebuy buttons must identify which order they reference
  • • Downloadable invoices (PDFs) should be tagged accessible PDFs

Returns and Customer Service

  • • Return request forms must follow the same accessibility standards as checkout forms
  • • Live chat widgets must be keyboard accessible and work with screen readers — many popular chat tools fail this
  • • FAQ/help pages should use proper heading hierarchy and expandable sections with aria-expanded
  • • Contact information (phone, email) must be in real text, not images

8. Platform-Specific Guidance

The accessibility baseline varies significantly by platform. Here's what to know about the most popular ecommerce platforms:

Shopify

Shopify's newer themes (Dawn, Refresh, etc.) have solid accessibility foundations — semantic HTML, keyboard navigation, ARIA labels. However, accessibility breaks quickly when you add apps and customizations.

  • ✅ Default themes pass many automated checks
  • ⚠️ Third-party apps (reviews, upsells, popups) often introduce barriers
  • ⚠️ Checkout accessibility depends on your Shopify plan — Shopify Plus allows more customization
  • ⚠️ Theme customizations frequently override accessible defaults
  • 📖 See our Shopify ADA Compliance Guide for detailed instructions

WooCommerce (WordPress)

WooCommerce inherits WordPress's generally good semantic structure, but accessibility depends heavily on your theme and plugins.

  • ✅ WordPress core has strong accessibility commitment
  • ✅ Many accessibility-tagged themes available
  • ⚠️ Plugin conflicts are the #1 issue — each plugin adds its own markup and scripts
  • ⚠️ Page builders (Elementor, Divi) can produce poor semantic HTML
  • ❌ Many popular WooCommerce extensions fail basic keyboard testing

Squarespace

Squarespace has been improving accessibility in recent versions, but commerce-specific features still lag.

  • ✅ Templates include skip links and ARIA landmarks
  • ⚠️ Product variant selectors need manual testing
  • ⚠️ Custom CSS can override accessible defaults
  • 📖 See our Squarespace ADA Compliance Guide

BigCommerce, Magento, and Custom Stores

  • BigCommerce: Cornerstone theme has decent accessibility; stencil templates require manual review
  • Magento/Adobe Commerce: Luma theme has known accessibility issues; custom themes need thorough testing
  • Headless/Custom: You own the entire frontend — use a component library with accessibility built in (Radix UI, Headless UI, React Aria)

Regardless of platform, the most important step is testing your actual live site — not relying on platform defaults. Themes, apps, custom code, and content all affect accessibility independently.

9. Top 10 Ecommerce Accessibility Issues

Based on WebAIM Million 2025 data and common ecommerce-specific patterns, here are the most frequent accessibility failures on online stores:

1

Missing Alt Text on Product Images

Affects: 55.5% of websites

Product images without descriptive alternative text. Screen reader users hear nothing or the file name instead of the product description.

Fix: Add descriptive alt text to every product image. Include color, material, style, and view angle. Automate with bulk alt text tools for large catalogs.

2

Low Contrast Text on Prices and CTAs

Affects: 79.1% of websites

Sale prices, discount badges, and call-to-action buttons with insufficient color contrast against their backgrounds.

Fix: Ensure all text meets WCAG contrast ratios: 4.5:1 for normal text, 3:1 for large text. Test sale badges and promotional banners specifically.

3

Inaccessible Product Filters

Affects: Most ecommerce sites

Price range sliders, color filter swatches, and faceted navigation that can't be operated with keyboard alone.

Fix: Provide text input alternatives for sliders. Ensure all filter controls work with Tab, Enter, Space, and arrow keys.

4

Missing Form Labels on Checkout

Affects: 48.2% of websites

Checkout input fields that use placeholder text instead of proper <label> elements.

Fix: Add visible <label> elements for every form field. Link them with for/id attributes. Don't rely on placeholders.

5

Inaccessible Modal Dialogs

Affects: Common pattern

Mini-carts, quick-view product popups, and promotional modals that trap keyboard users or can't be dismissed.

Fix: Implement proper focus management: trap focus inside modal, close with Escape, return focus to trigger element on close.

6

Empty Links and Buttons

Affects: 45.4% of websites

Icon-only buttons (cart icon, search icon, close X) without text labels or aria-labels.

Fix: Add aria-label to every icon button. Use visually hidden text if you prefer text over ARIA.

7

Keyboard Traps in Third-Party Widgets

Affects: Common pattern

Live chat widgets, cookie consent banners, and recommendation carousels that trap keyboard focus.

Fix: Test every third-party widget with Tab key. Request accessibility fixes from vendors, or replace non-compliant tools.

8

No Skip Navigation Link

Affects: Many ecommerce sites

Missing 'Skip to main content' link forces keyboard users to tab through the entire header, navigation, and cart on every page.

Fix: Add a skip link as the first focusable element. Make it visible on focus. Also add skip links for product listings.

9

Unannounced Dynamic Content Updates

Affects: Most ecommerce sites

Adding items to cart, applying coupons, and filter changes that update the page without notifying screen readers.

Fix: Use aria-live regions to announce dynamic changes. Be specific: 'Coupon applied. New total: $74.99' not just a visual change.

10

Inaccessible Payment Iframes

Affects: Common pattern

Payment forms from Stripe, PayPal, or Square embedded as iframes without proper titles or labels.

Fix: Add title attribute to payment iframes. Ensure the iframe content itself supports keyboard navigation and screen readers.

10. Why Accessibility Overlays Don't Work for Ecommerce

Accessibility overlay vendors (accessiBe, AudioEye, UserWay, EqualWeb, etc.) aggressively market to ecommerce businesses, promising "one line of code" to achieve ADA compliance. This is false, and the evidence is overwhelming:

The Evidence Against Overlays

  • 🏛️FTC fined accessiBe $1 million (2025) for deceptive marketing claims about their product's ability to make websites ADA compliant
  • 👨‍⚖️Companies using overlays still get sued — and lose. Having an overlay installed has been used as evidence of awareness of accessibility issues without genuine remediation
  • 🚫The National Federation of the Blind issued a position statement against overlays, stating they "make accessibility worse, not better"
  • 📊Over 700 accessibility professionals signed the Overlay Fact Sheet declaring overlays cannot meet WCAG requirements

For ecommerce specifically, overlays fail because they cannot fix the fundamental structural issues — inaccessible checkout flows, improperly coded product configurators, broken keyboard navigation in third-party widgets, or missing form associations in multi-step forms. These require actual code changes, not a JavaScript band-aid. Read our detailed analysis in Accessibility Widgets: Do They Actually Work? and our coverage of the FTC accessiBe $1 Million Fine.

11. How to Test Your Online Store

Testing ecommerce sites requires a three-layer approach. Automated tools alone catch only 30-40% of accessibility issues — critical flows like checkout and product configuration must be tested manually.

Layer 1: Automated Scanning

Start with automated tools to catch the low-hanging fruit:

  • RatedWithAI — Free instant accessibility scan against WCAG criteria. Test your homepage, a product page, category page, cart, and checkout.
  • axe DevTools — Browser extension for developer-focused testing
  • WAVE — Visual overlay showing accessibility issues inline
  • Lighthouse — Built into Chrome DevTools, includes accessibility audit

Test at minimum: Homepage, 2-3 product pages (different templates), a category page, cart, each checkout step, account/login page, and contact page.

Layer 2: Manual Keyboard Testing

Put your mouse away and navigate your entire store with keyboard only:

  • Tab through every page — can you reach all interactive elements?
  • Enter/Space — can you activate buttons, links, and form controls?
  • Arrow keys — do menus, dropdowns, and carousels respond?
  • Escape — can you close modals, menus, and popups?
  • Complete a purchase — can you search for a product, select size/color, add to cart, and check out using only the keyboard?

If you can't complete a purchase with keyboard alone, you have a critical accessibility — and legal — issue.

Layer 3: Screen Reader Testing

Screen reader testing reveals what the keyboard test doesn't — whether your content is understandable, not just navigable:

  • VoiceOver (Mac/iOS) — built in, activate with Cmd+F5
  • NVDA (Windows) — free and open source, the most popular screen reader for testing
  • JAWS (Windows) — industry standard, commercial license required

Key questions: Can you hear the product name and price? Do color/size options announce their labels? Does "Add to Cart" confirm the action? Can you complete checkout without seeing the screen?

12. The Business Case: Revenue Beyond Compliance

Accessibility isn't just risk mitigation — it's revenue expansion. Here's the business case for making your online store accessible:

$8T
Annual global disposable income of people with disabilities
61M
US adults with a disability (26% of population)
71%
Of disabled customers leave websites that are hard to use
$6.9B
Annual ecommerce revenue lost to inaccessibility (UK Click-Away Pound Study)

Beyond the Disability Market

Accessibility improvements benefit all customers, not just those with disabilities:

  • 📱Mobile shoppers — accessible sites work better on small screens with touch input. Clear labels, adequate tap targets, and logical flow improve mobile conversion rates.
  • 🔍SEO benefits — alt text, semantic HTML, proper heading structure, and descriptive link text are all accessibility features that directly improve search rankings.
  • 👵Aging population — 10,000 Americans turn 65 every day. Larger text, better contrast, and simpler navigation serve this growing demographic.
  • Situational limitations — bright sunlight requires good contrast, noisy environments require captions, broken hands require keyboard navigation. Everyone benefits.

💡 Tax Credit: IRS Form 8826

Small businesses (under $1M revenue or fewer than 30 employees) can claim up to $5,000 per year through the IRS Disabled Access Credit for accessibility expenses — including audits, remediation, and accessibility tools. See our complete IRS Form 8826 guide.

13. Ecommerce Accessibility Checklist

Use this checklist to audit your online store. Prioritize high-impact items (checkout, product pages) before cosmetic issues.

🏠 Sitewide

  • ☐ Skip navigation link present and functional
  • ☐ All images have descriptive alt text
  • ☐ Color contrast meets 4.5:1 ratio (normal text) and 3:1 (large text)
  • ☐ Page language declared (lang="en")
  • ☐ Consistent navigation across all pages
  • ☐ All functionality keyboard accessible
  • ☐ Focus visible on all interactive elements
  • ☐ No keyboard traps anywhere
  • ☐ Heading hierarchy is logical (h1 → h2 → h3)
  • ☐ ARIA landmarks present (main, nav, search)

🛍️ Product Pages

  • ☐ Product images have descriptive alt text (color, material, style)
  • ☐ Image gallery keyboard navigable
  • ☐ Variant selectors (size, color) have text labels
  • ☐ Out-of-stock variants indicated in text
  • ☐ Price changes announced to screen readers
  • ☐ Star ratings have text alternatives
  • ☐ Product videos have captions
  • ☐ Add to cart button clearly labeled

🔍 Search and Navigation

  • ☐ Search input has accessible label
  • ☐ Autocomplete is keyboard navigable
  • ☐ Filters operable with keyboard
  • ☐ Price sliders have text input alternatives
  • ☐ Applied filters announced to screen readers
  • ☐ Mega menus keyboard accessible
  • ☐ Breadcrumbs present and accessible

🛒 Cart and Checkout

  • ☐ Cart updates announced to screen readers
  • ☐ Quantity selectors properly labeled
  • ☐ Remove buttons identify which item
  • ☐ All form fields have visible labels
  • ☐ Required fields indicated programmatically
  • ☐ Error messages specific and linked to fields
  • ☐ Multi-step progress indicated
  • ☐ Payment iframe has title attribute
  • ☐ CAPTCHA has accessible alternative
  • ☐ Order confirmation is fully readable

👤 Account and Post-Purchase

  • ☐ Login form accessible
  • ☐ Guest checkout available
  • ☐ Order history uses proper table markup
  • ☐ Shipping tracker has text alternative
  • ☐ Return forms accessible
  • ☐ Live chat widget keyboard accessible
  • ☐ Confirmation emails are accessible HTML

Start now: Run a free accessibility scan with RatedWithAI to get your baseline score and identify the highest-priority issues. Then work through this checklist from checkout backward — fix the most legally and commercially critical pages first.

14. Frequently Asked Questions

Does the ADA apply to online stores?

Yes. Courts have consistently ruled that online stores are 'places of public accommodation' under ADA Title III, even if they have no physical storefront. In January 2026, two Wisconsin federal court rulings (Cazares v. Acro International and Hippe v. Me Too LLC) explicitly confirmed that online-only retailers must comply with ADA accessibility requirements.

What percentage of ADA lawsuits target ecommerce websites?

Approximately 70% of all ADA digital accessibility lawsuits target ecommerce businesses. Online retail is by far the most frequently sued industry category — more than banking, travel, food services, and healthcare combined.

What WCAG standard should my online store meet?

Your online store should meet WCAG 2.1 Level AA at minimum. This is the standard referenced by the DOJ, applied by courts, and required by the European Accessibility Act for e-commerce businesses.

How much does it cost to make an ecommerce site accessible?

For Shopify or WooCommerce stores, an audit and remediation typically costs $3,000-$10,000. Custom stores may cost $10,000-$50,000+. Ongoing monitoring adds $200-$2,000/month. The IRS Disabled Access Credit (Form 8826) offsets up to $5,000/year, and proactive compliance is far cheaper than the average ADA settlement of $25,000-$50,000.

Is Shopify ADA compliant out of the box?

Shopify's default themes include many accessibility features, but no store is fully compliant out of the box. Third-party apps, custom modifications, missing product image alt text, and custom checkout elements frequently introduce barriers.

What are the most common accessibility issues on ecommerce sites?

The top issues are: missing alt text on product images, low contrast text on prices and CTAs, inaccessible product filters, missing form labels on checkout, inaccessible modal dialogs (mini-cart, quick view), and empty icon buttons without text labels.

Can accessibility overlays make my online store ADA compliant?

No. The FTC fined accessiBe $1 million for deceptive claims. The National Federation of the Blind, 700+ accessibility professionals, and multiple court rulings confirm overlays do not achieve compliance. Companies using overlays still get sued successfully.

How do I test my ecommerce site for accessibility?

Use three layers: (1) Automated scanning with tools like RatedWithAI or axe-core for quick baseline. (2) Manual keyboard testing — navigate your entire purchase flow without a mouse. (3) Screen reader testing with VoiceOver or NVDA — complete a purchase without seeing the screen.

Don't Wait for a Lawsuit — Scan Your Store Now

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