Key findings
These are the most common accessibility issues we see on Grubhub's site type.
- Keyboard issues in address autocomplete
- Non-text Content (restaurant images)
- Focus Order in checkout flow
- Labels or Instructions missing
- Status Messages not announced
Why Accessibility Matters for Grubhub
Food ordering apps must be accessible for users who rely on delivery due to mobility impairments. Accessible menu browsing, customization options, address entry, and real-time order tracking are critical for independent living.
What this means
A score in the D range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
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