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Massachusetts ADA Lawsuits

Massachusetts Website Accessibility Lawsuits

Comprehensive data on ADA website lawsuits filed in Massachusetts, including statistics, trends, targeted industries, and actionable steps to protect your business from litigation.

Massachusetts ADA Lawsuit Statistics (2024)

Total Cases Filed

104

in 2024

Federal Filings

71

68% of total

Year-over-Year Trend

18.2%

vs. 88 in 2023

Massachusetts saw 104 ADA website accessibility lawsuits in 2024, representing a increase of 18.2% compared to the previous year. This trend reflects growing enforcement activity and heightened awareness of digital accessibility rights.

Industries Most Targeted in Massachusetts

Based on 2024 filing data, these industries face the highest litigation risk in Massachusetts:

  • Healthcare & Medical Services (28% of cases)
  • Education & Higher Ed (22% of cases)
  • Technology & Software (19% of cases)
  • Financial Services (16% of cases)
  • Lifestyle, Fashion & Apparel (10% of cases)

If your business operates in one of these sectors, prioritize a comprehensive accessibility audit and remediation plan to reduce legal exposure.

Massachusetts-Specific ADA Regulations & Legal Landscape

  • Massachusetts follows federal ADA requirements
  • State courts accept web accessibility claims
  • Strong healthcare and education sectors face scrutiny
  • District of Massachusetts handles significant filing volume

Understanding Massachusetts's unique legal environment helps businesses assess risk and develop appropriate compliance strategies.

Notable Massachusetts ADA Website Cases

Sullivan v. [Healthcare System]

2024

Major hospital network required full patient portal accessibility remediation

O'Brien v. [University]

2023

Higher education learning platform required WCAG 2.1 AA compliance

Kennedy v. [Financial Services]

2022

Investment platform made accessible under structured settlement

These cases demonstrate the legal standards and expectations for website accessibility in Massachusetts courts.

How to Protect Your Massachusetts Business

Take these proactive steps to reduce your risk of ADA website litigation in Massachusetts:

  • Audit for WCAG 2.1 AA compliance
  • Prioritize healthcare and education platforms
  • Ensure learning management systems are accessible
  • Test patient portals with assistive technology
  • Create accessibility policy documentation
  • Implement faculty and staff accessibility training

Massachusetts ADA Website Compliance Checklist

Ensure your website meets these essential WCAG 2.1 Level AA requirements to minimize ADA lawsuit risk:

  • Images have meaningful alt text
  • Forms are fully labeled
  • Color contrast meets requirements
  • Keyboard navigation is functional
  • Focus indicators are visible
  • Multimedia is captioned
  • Heading structure is logical
  • Links describe their destination
  • Error messages are accessible
  • Documents (PDFs) are tagged

Industry-Specific Guidance

Get tailored compliance guidance for your industry:

Understanding WCAG Requirements

Learn about the specific WCAG success criteria that courts reference in ADA cases:

Other State Lawsuit Data

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