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ADA Compliance Guide

Hotels ADA Compliance Guide 2026

Understand the ADA and WCAG 2.1 AA expectations that apply to hotels sites, plus the most common issues we find in scans.

Industry-specific ADA requirements

  • Booking engines must be accessible
  • Room details and amenities should be screen reader friendly
  • Maps and location widgets must have text alternatives

Common accessibility issues

  • Date pickers inaccessible by keyboard
  • Room cards without descriptive labels
  • Low contrast on price labels
  • Missing skip links

Lawsuit risk

Current lawsuit exposure for this industry is considered high. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.

Compliance checklist

  • Ensure date pickers support keyboard navigation
  • Add accessible labels to room cards
  • Provide text alternatives for maps
  • Validate contrast on pricing
  • Use clear focus states on booking steps

Related resources

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