Key findings
These are the most common accessibility issues we see on Square's site type.
- Name, Role, Value (financial dashboards)
- Labels or Instructions (transaction forms)
- Status Messages not announced (balance updates)
- Contrast (Minimum) on financial data
- Keyboard support gaps in charts/graphs
Why Accessibility Matters for Square
Small business owners with disabilities use Square's dashboard for sales tracking, inventory management, and payment processing. Accessible merchant tools are essential for entrepreneurial independence.
What this means
A score in the C range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
Check your own site