Industry-specific ADA requirements
- Appointment booking must be accessible
- Service pages should use clear headings
- Contact forms must be usable with assistive tech
Common accessibility issues
- Forms without labels
- Image-only service descriptions
- Low contrast on appointment CTAs
- Missing skip links
Lawsuit risk
Current lawsuit exposure for this industry is considered medium. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.
Compliance checklist
- Add labels to booking forms
- Provide alt text for service images
- Improve contrast on CTA buttons
- Use semantic headings for treatments
- Ensure keyboard access to navigation
Related resources
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