Industry-specific ADA requirements
- Investment portals and trading platforms must be keyboard accessible
- Account statements and reports should be available in accessible formats
- Multi-factor authentication flows must support assistive technologies
- Real-time market data must be announced to screen readers
- Financial calculators and planning tools require proper labels
Common accessibility issues
- Complex data tables without proper headers
- Trading interfaces with poor focus management
- Authentication flows timing out too quickly
- Charts and graphs lacking text alternatives
- PDF statements without tags or structure
- Custom controls missing ARIA attributes
- Session timeout warnings not announced
Lawsuit risk
Current lawsuit exposure for this industry is considered high. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.
Compliance checklist
- Add proper table headers to account statements
- Ensure trading workflows are keyboard accessible
- Provide adjustable session timeouts
- Add text summaries for financial charts
- Label all calculator and form inputs
- Use aria-live for real-time updates
- Test MFA flows with screen readers
- Offer accessible document formats
Related resources
Scan your Financial Services site