Industry-specific ADA requirements
- Package tracking interfaces must be accessible to screen readers
- Shipping rate calculators require labeled form fields
- Delivery scheduling and address forms must be keyboard operable
- Real-time tracking maps need text alternatives
- Notification preferences must be accessible to configure
Common accessibility issues
- Interactive tracking maps inaccessible to screen readers
- Address autocomplete not keyboard accessible
- Shipping calculators with unlabeled inputs
- Package status updates not announced
- Low contrast on delivery time estimates
- Complex rate tables without proper headers
- PDF shipping labels inaccessible
Lawsuit risk
Current lawsuit exposure for this industry is considered medium. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.
Compliance checklist
- Provide text-based tracking alternatives to maps
- Ensure address forms work with keyboard only
- Label all shipping calculator fields
- Use aria-live for tracking status updates
- Add proper headers to rate comparison tables
- Verify contrast on delivery estimates
- Test notification settings with screen readers
- Offer accessible shipping label formats
Related resources
Scan your Logistics & Shipping site