Key findings
These are the most common accessibility issues we see on Spotify's site type.
- Name, Role, Value
- Keyboard support gaps
- Non-text Contrast for controls
- Labels or Instructions
- Status Messages not announced
Why Accessibility Matters for Spotify
Music streaming serves users with visual impairments who rely on audio content. Accessible controls for playback, playlists, and discovery are essential. Deaf and hard-of-hearing users need podcast transcripts and visual alternatives.
What this means
A score in the C range suggests there are likely barriers for keyboard and screen reader users. While this is not legal advice, it indicates potential ADA and WCAG 2.1 AA compliance gaps that could affect usability and increase lawsuit exposure.
Business impact
Missed conversions from users who rely on assistive technology, plus higher support costs from inaccessible flows.
Compliance impact
ADA lawsuits often cite WCAG failures like contrast, labels, and keyboard access. Addressing the top issues closes the biggest gaps.
Related resources
Keep exploring accessibility benchmarks and WCAG success criteria.
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