Industry-specific ADA requirements
- Product UIs must be accessible with keyboard and screen readers
- Onboarding flows should be operable without a mouse
- Status and error messages must be announced
Common accessibility issues
- Custom components without proper ARIA
- Focus order issues in modals
- Low contrast on UI controls
- Missing labels on icon buttons
Lawsuit risk
Current lawsuit exposure for this industry is considered medium. Businesses in higher-risk categories should prioritize audits and remediation to reduce ADA complaints.
Compliance checklist
- Use native controls or add ARIA roles
- Validate focus order in dialogs
- Provide visible focus states
- Add labels to icon buttons
- Announce status updates with aria-live
Related resources
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